General Responsibilities
• Handles daily support enquiries; phone, email and on‐site enquiries
• Support includes troubleshooting / installing hardware (PCs, notebooks, servers, switches, networking, etc)
and software / operating system (Windows, Solaris, etc)
• Prepares support report as and when requires
• Ensure timely response / follow‐up on clients’ maintenance / support matters
• Keep immediate superior updated on clients’ matters
Requirement
• Mature, responsible and good time‐management skill are essential
• Requires minimum supervision
• Able to handle customers / partners / vendors in a professional manner
• Able to handle basic technical issues, such as installing & troubleshooting hardware /software
Working location : Ang Mo Kio
Industry : IT
TECHNICAL IT ENGINEER
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