Since 1995, Our Company has charted a pioneering path in the field of outsourced telecommerce with exemplary talents, excellent tools and expert technology. Serving largely companies in the financial, IT and telecommunication sectors; we specialize in generating high sales growth, improving call centre performance and profit generating customer service.
Job Responsibilities
1. Must be proactive in providing personalized service to phone in and email enquiries or requests from customers.
2. Attend to IT products’ queries and trouble shoot if customers have trouble logging to their websites etc.
3. Telesales
4. Database update
Job Requirements
1. Minimum 'A' Level and above with credits including English.
2. Basic understanding of IT gadgets.
3. Good verbal and written communication skills, bilingual in English and Mandarin.
4. Minimum 1 year of working experience and at least 2 years of customer service experience preferably with IT background.
5. Monday to Friday from 8.30am to 6.00pm
If you are the suitable candidate, please send your detailed resume to hr@teledirect.com.sg stating your qualifications, work experiences, current and expected salary, and date availability together with a non-refundable recent photograph.
Only shortlisted candidates will be notified.
Permanent Customer Service Agent
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