Data Center Technician wanted

Able to install, maintain & troubleshoot connection issues for Unix Servers, Networking issues and Datacenter Infrastructures.


Responsibilities:

This position reports to the Operations Manager. The Operations Technician responsibilities include but are not limited to:

· Installations of PC and Unix Hardware and related equipment.

· Windows Server and Sun Solaris installations based on reference systems supplied by the systems development group.

· Review supporting documentation for the operation and installation of hardware related equipment.

· Respond to calls from GCSC's for hardware or software assistance and problem resolution.

· Maintain and troubleshoot a wide range of client problems in addition to repairing servers and peripheral equipment, I.E., web systems and DNS, Mail, and news servers.

· Implement systems and software upgrades and OS, configuration changes for users.

· Install all cables, connections and cross connects to data center and customer equipment.

· Maintain knowledge of building infrastructure (UPS, Generators, HVAC, Electrical components, Security and Surveillance systems, and other facilities maintenance), Front/Backend connectivity, and ASPRE.

· Ensure that DMOQ's are met relative to SLA's.

· Be able to troubleshoot and repair any backend connectivity issues, such as DSO, DS1, DS3 and OC.

· Be familiar with all AT&T practices, standards in connection with low voltage wiring

· Be able to run cable thru inner duct flooring in the appropriate approved manner.

· Be able to read specs and schematics.

· Be able to understand and assist in the engineering of the floor and customer layouts.

· Act as SME (Subject Matter Expert) in all areas of Data Center Operations.

· Review and approve Basic TOFs to ensure that they are complete and correct before acceptance by the engineering review team.

· Develop criteria and make assessments for what can be successfully installed by testing the scope of work requests against the criteria

· Responsible for coordinating significant elements of the installation phases as it pertains to the timely turn-up of customer's web hosting servers

· Works closely with the MoW IDC operations team to resolve high severity tickets.

· Manage work request interfaces among internal and external organizations to ensure that all parts of the job are completed.

· Manage Site Inventory of cables, power strips etc.

· Assist customers with remote hands tasks when they are at the data centre.


Requirements:

· Switch configuration experience, VLAN, subnets, operation & troubleshooting.

· Familiarity with IDF & multi-max panels, Cat 5/7 and fiber-optic cabling uses and implementation. Cross-connects and punch downs

· Knowledge of Hardware, including PC, Windows OSs, DNS, SMTP, SNMP, Modems, Disc Packs, Tape drives and Windows Sun/Solaris, their software installation and configuration process

· Knowledge of all operating system related issues & common system admin duties, LAN/WAN, TCP/IP, Cisco & Juniper routers Desired


Skills:

· Excellent verbal and communications skills in English.

· Strong Knowledge of network cabling infrastructure including MDF, IDF, DMARC.

· Thorough understanding of how to organize and dress cables/wires.

· Some C, PERL, Linux, HP/UX and RAID experience

· Previous experience in Project Management beneficial

· Familiar with workflow systems (Remedy, AOTS, etc.)

· Must have the ability to work independently with little or no supervision


1 year contract. Email your resume to jobslbsg@gmail.com now!